Government
Citizen Mirror
Public decisions, signed by the people who made them.
Council votes, FOIA responses, budget lines — all signed, all timestamped, all visible. Built for municipalities that want to be trusted.
The pain
A resident calls. They submitted a request three weeks ago. You search the system; nothing. They escalate to the mayor; the mayor escalates to you; nobody can prove the request was received, let alone handled. The State Comptroller's next audit is in six weeks.
The solution
Citizen Mirror signs every service request the moment it arrives — by web, phone, email, or counter. The citizen gets a tracking ID; the SLA clock runs against signed evidence; if a deadline slips the system escalates on its own, all the way to the State Comptroller, with the Comptroller's own export schema pre-packaged.
How it works
4-step flow from intake to audit.
- Step 1
Citizen submits
A signed receipt issues within one hour, with tracking ID and statutory deadline.
- Step 2
SLA runs against proof
20 days for FOIA, 5 for service, 14 for complaints, 24 hours for emergency — all signed.
- Step 3
Five-step escalation
Department head → director general → deputy mayor → mayor → State Comptroller. Automatic.
- Step 4
Comptroller export
Audit packet is pre-built. The Comptroller asks; you hand over a verified chain.
What’s included
Contract surface and the engineering you don’t have to build.
- Up to 10,000 citizen requests / month, signed Ed25519
- Public tracking page for every request (PII-safe)
- Automatic five-step escalation chain
- State-Comptroller export schema, day one
- Hebrew + English citizen + officer interfaces
- 99.5% engine availability under signed SLO
Legal basis
The regulations this product is built to satisfy. Each obligation maps to a signed contract event you can hand a regulator.
- Israel Freedom of Information Law (1998)
- Public bodies must respond to information requests within 30 calendar days, with statutory escalation rights when they don't.
- Public Complaints Commissioner Law (2008)
- Local authorities must accept, register, and answer citizen complaints under a documented process.
- State Comptroller — annual municipal-audit provisions
- Comptroller's office may demand the chain of evidence behind any decision; production is signed, dated, and complete or it isn't.
Pricing
USD 1,500/month per municipality up to 10,000 requests; overages at $0.15 each. Enterprise tier for populations over 150,000 or multi-council federations.
Need a multi-site federation, a custom export schema, or a regulated-deployment partner? Email sales@growingintelligence.ai.
Sign your first event in 30 seconds.
The wizard pre-loads Citizen Mirror; you fill in your scope and sign. No credit card. No salesperson.